All washrooms are accessible and the theatres’ parking lots offer ample designated parking close to the entrances. Exterior doors are equipped with automated openers. Upon arrival and request, our staff will happily assist patrons with special needs. We have designated wheelchair spaces and neighbouring companion seats in the orchestra level of the Mainstage and in the gallery and orchestra levels in the Les Lye Studio Theatre. Special seating for those with visual, auditory or mobility impairments is also available.

Hearing assistance devices are available to patrons with a hearing disability. They are free of charge; however, we do require a security deposit in the form of the patron's driver license, a major credit card or car keys to ensure the safe return of the device.

The audio system at Meridian Theatres @ Centrepointe is an infrared audio receiver that requires the use of a handset and headset. Both are available either from the Coat Check located next to the Les Lye Studio Theatre, or from the House Manager. Patrons can borrow a set of the Theatres' headphones free of charge, purchase a set from the Theatres' staff, or use their own standard pin headset. The Patron's security deposit is left in a sealed envelope in a secured location during the event.